Oct 2024 – Jun 2026
Garner Health
- Cut p99 load times by 90% on internal monitoring tools while correcting systemic data inaccuracies underneath them.
- Eliminated year-end ingestion backlogs by designing a proactive onboarding framework that integrated new clients ahead of their effective start dates.
- Automated COBRA eligibility tracking end to end, removing manual workflows and cross-team administrative overhead.
- Modernized the claims service architecture to handle complex adjustments and reversals cleanly.
- Reduced engineering on-call burden with a self-service data-correction tool that let operations resolve eligibility issues without paging an engineer.
